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LTO TOPO at Alturas Mall
The Temporary Offsite Printing Office (TOPO) at the Alturas Mall would now help expedite the solution to the problem on backlog regarding the issuance of drivers’ licenses at the local Land Transportation Office (LTO) here.
A Memorandum of Agreement (MOA) was finally signed last July 7 between LTO Region VII Director Victor Emmanuel Caindec and Alturas Group of Companies (AGC) General Manager Marlito Uy allowing the more than 250 square meters area of the 4th floor of the mall as the location of the new outpost of LTO, particularly the TOPO.
In his short message during the MOA signing, which were graced by no less than Gov. Edgar Chatto and City Mayor John Gessnell Yap II, Director Caindec was very grateful to the AGC, through Mr. Uy, who waives its rental fees for the benefit of the LTO to serve better and closer to the public.
The LTO official said the agency chooses the Alturas Mall for the TOPO because of its faster internet service, fully air-conditioned and more convenient to the public being situated in the downtown area. He added that the high broadband capacity through PLDT will assure the fast printing of driver’s licenses. This will significantly declog the volume of transactions at the LTO office here, and will accommodate clients more.
The 43-year old LTO director also told the media yesterday that TOPO is already operational which will open from 10 AM to 7 PM, Monday to Saturday, except Sundays and holidays, and without noon break. No less than 6,000 plastic drivers’ licenses can be issued in a span of three weeks, depending on the speed of the internet. The LTO is yet to address around 43,000 backlog licenses in the entire province.
In the past few months, the local LTO office here had been besieged with complaints from the public because of incompetence, citing poor service and the long-standing delay and backlogs in the issuance of driver’s licenses, and not to mention the congestion of clients milling in front of the LTO office, not to mention the fixers lurking around the vicinity.
Accordingly, there are about 480 clients expecting to be accommodated at the City LTO office daily while its total capacity based on its physical set-up can only handle 80 to 100 transactions in a day, thus the congestion.
The congestion is primarily caused by this backlog issuance of plastic drivers’ licenses. Statistics show that of the 480 transactions daily, no less than 150 are new applicants, aside from the 80 clients who are to claim their plastic drivers’ licenses.
Another cause of the congestion is the new applications for new licenses which can only be accommodated at the city district office, but not at the extension offices in Jagna and Talibon and ICM. These are for renewals only.
In his assessment, the UP-graduate Caindec said the Tagbilaran office of LTO is too small for the service it cater, considering that the number of clients is quite increasing. He also noticed that the office was constructed decades ago and needs expansion by now.
MOA SIGNING about TOPO (Temporary Offsite Printing Office) was conducted last July 7 at the 4th Floor of Alturas Mall. Photo shows (r-l) LTO Regional Director Caindec, Gov. Chatto, AGC GM Mar Uy, Mayor Baba Yap, and Acting LTO-Bohol Chief, Mr. Macario Getaruelas.
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